Terms of Service
EFFECTIVE DATE: 23rd Jan 2025
Welcome to, EDITHX AI a company registered in Singapore (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of the EDITHX AI platform and its services, including but not limited to the decentralized SuperAI infrastructure, multi-model AI agents, and any associated tools and resources provided by EDITH (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.
1. Definitions
1.1 “Services” refers to all products, tools, applications, and resources made available by EDITHX AI, including but not limited to its AI infrastructure, APIs, software development kits (SDKs), and multi-model AI agents.
1.2 “User” or “You” refers to any individual, organization, or entity that accesses or uses the Services.
1.3 “Content” includes all text, data, information, software, graphics, and other material provided through the Services, including user-generated content.
1.4 “Personal Data” refers to any information that can be used to identify an individual, as defined under applicable data protection laws, including but not limited to GDPR and CCPA.
1.5 “Authorized Use” refers to the specific ways in which the Services can be legally and ethically utilized as outlined in these Terms.
2. Eligibility
2.1 You must be at least 18 years old or the age of majority in your jurisdiction to use the Services. If you are under the age of majority, you may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
2.2 By accessing the Services, you represent and warrant that:
You have the legal capacity and authority to enter into a binding agreement.
Your use of the Services complies with all applicable laws, regulations, and ethical guidelines.
2.3 Organizations and entities accessing the Services must ensure that their representatives have the necessary authority to bind the organization to these Terms.
3. Account Registration and Security
3.1 To access certain features of the Services, you may be required to register for an account. When creating an account, you agree to:
Provide accurate, complete, and up-to-date information as required by the registration process.
Promptly update any information to ensure it remains accurate and complete..
3.2 You are responsible for safeguarding your account credentials, including your username and password. You must notify us immediately of any unauthorized access to or use of your account.
3.3 We reserve the right to:
Suspend or terminate accounts that violate these Terms or are associated with unauthorized or fraudulent activities.
Implement additional security measures to protect accounts and the integrity of the Services.
4. Authorized Use of the Services
4.1 Permitted Activities:
Access and use the Services for personal or business purposes, provided such use complies with these Terms.
Develop applications, tools, or solutions leveraging the Services’ APIs and SDKs.
4.2 Prohibited Activities:
You may not:
Use the Services to engage in unlawful, fraudulent, or unethical activities.
Reverse engineer, decompile, or attempt to extract the source code of any part of the Services.
Transmit harmful or disruptive content, such as malware or spam.
Misuse the Services to infringe on intellectual property or violate the rights of others.
4.3 Fair Use Policy:
We may impose limits on usage or bandwidth to ensure equitable access to resources for all users.
5. Payments, Billing, and Refunds
5.1 Pricing and Payment Terms:
Pricing for the Services is transparently outlined on our website and may vary based on usage tiers, features, and integrations.
Payments can be made using Web2 methods (e.g., credit cards, bank transfers) or Web3 solutions (e.g., cryptocurrency payments).
5.2 Billing Cycles:
Refunds are issued at our discretion and only for unresolved technical issues directly attributable to EDITHX AI.
Users must submit refund requests within 30 days of the disputed transaction.
5.3 Refund Policy:
We may disclose data to comply with legal processes, court orders, or regulatory requests.
5.4 Late Payments:
Late or failed payments may result in account suspension or termination. You are responsible for any applicable late fees.
6. Data Collection and Privacy
6.1 Scope of Data Collection:
We collect Personal Data such as email addresses, IP addresses, and payment details to facilitate account management, billing, and security.
We may also collect non-personally identifiable data for analytics and service improvement.
6.2 User Control and Consent:
Users have the option to enable or disable data collection for LLM training purposes. No data will be used for training without explicit user consent.
6.3 Data Security:
We implement robust encryption, access controls, and monitoring to safeguard collected data.
6.4 Data Retention:
Data is retained only for as long as necessary to fulfill the purposes outlined in these Terms or as required by law.
6.5 Submit a Complaint:
For a detailed explanation, refer to our Privacy Policy.
7. Intellectual Property
7.1 Ownership:
All intellectual property rights, including trademarks, copyrights, and patents related to the Services, are owned by or licensed to DITHX AI Pte. Ltd.
7.2 User Content:
By submitting content to the Services, you grant us a non-exclusive, royalty-free license to use, distribute, and display such content for the purpose of providing the Services.
7.3 Restrictions:
You may not copy, modify, distribute, or create derivative works from any part of the Services without prior written consent.
8. Third-Party Integrations and Links
8.1 The Services may include integrations with third-party tools or links to external websites. We do not endorse or assume responsibility for the functionality, accuracy, or legality of third-party services.
8.2 Users interacting with third-party services are subject to their respective terms and policies.
9. Disclaimers and Limitations of Liability
9.1 No Warranty:
The Services are provided on an “AS IS” and “AS AVAILABLE” basis. We make no guarantees regarding the accuracy, reliability, or availability of the Services.
9.2 Limitation of Liability:
To the fullest extent permitted by law, our liability is limited to direct damages not exceeding the amount paid by the user for the Services in the past 12 months.
9.3 Force Majeure:
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, cyberattacks, or governmental actions.
10. Termination and Suspension
10.1 We reserve the right to suspend or terminate your access to the Services at any time for:
Violations of these Terms.
Non-payment or fraudulent activity.
10.2 Upon termination, all rights granted under these Terms will cease, and you must immediately stop using the Services.
11. Dispute Resolution and Governing Law
11.1 These Terms are governed by the laws of Singapore, excluding conflict-of-law principles.
11.2 Any disputes arising out of these Terms shall be resolved through binding arbitration under the rules of the Singapore International Arbitration Centre (SIAC). The arbitration will be conducted in English.
12. Amendments
12.1 We may update these Terms from time to time. Updated versions will be posted on our website, and changes will become effective immediately upon posting.
13. Contact Information
For questions or concerns about this Privacy Policy, please contact us at:
DITHX AI Pte. Ltd. Email: info@edithx.ai