Privacy Policy
EFFECTIVE DATE: 24th Jan 2025
At EDITHX AI Pte. Ltd., we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use the EDITHX AI platform and its services (“Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Definitions
1.1 “Personal Data” refers to any information that can identify an individual, either directly or indirectly, as defined by applicable laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1.2 “Non-Personal Data” refers to aggregated or anonymized data that cannot be used to identify an individual.
1.3 “Processing” includes any operation performed on Personal Data, such as collection, storage, use, sharing, or deletion.
1.4 “User” or “You” refers to any individual, organization, or entity accessing or using our Services.
2. Data We Collect
2.1 Personal Data:
Account Information: Name, email address, username, and password when you register for an account.
Payment Information: Credit card details, cryptocurrency wallet addresses, and transaction history for billing purposes.
Technical Data: IP addresses, device information, and browser type.
2.2 Usage Data:
Interaction logs, preferences, and settings related to your use of the Services.
2.3 Optional Data for LLM Training:
You may choose to share data inputs for improving AI models. This feature is optional and can be disabled or enabled in your account settings.
3. How We Use Your Data
3.1 To Provide Services:
Facilitate account creation, authentication, and service delivery.
Process payments and manage billing.
3.2 To Improve Our Services:
Analyze usage patterns to enhance platform performance and user experience.
Use anonymized data for AI training, only with your explicit consent.
3.3 To Communicate with You:
Send service updates, announcements, and promotional materials (only with opt-in consent).
3.4 To Ensure Security:
Monitor platform activity to prevent unauthorized access, fraud, or abuse.
4. Legal Basis for Processing
We process your data under the following legal bases:
Contractual Obligation: To provide the Services you have requested.
Legitimate Interests: To improve and secure our platform.
Consent: For optional features like AI training and marketing communications.
Legal Compliance: To fulfill regulatory requirements.
5. Sharing Your Data
5.1 With Service Providers:
We may share your data with trusted third-party vendors for payment processing, cloud hosting, and analytics. All vendors adhere to strict confidentiality agreements.
5.2 With Affiliates:
Data may be shared within our corporate group to improve Services.
5.3 For Legal Obligations:
We may disclose data to comply with legal processes, court orders, or regulatory requests.
5.4 In Case of Business Transfers:
If we are involved in a merger, acquisition, or sale, your data may be transferred to the new entity.
6. Your Rights
6.1 Access and Portability:
You can request a copy of your data and, where feasible, have it provided in a portable format.
6.2 Correction and Deletion:
Request corrections to inaccurate data or deletion of data, subject to legal obligations.
6.3 Objection and Restriction:
Object to data processing or request limitations on data use in certain circumstances.
6.4 Withdraw Consent:
Withdraw consent for optional features like AI training or marketing communications.
6.5 Submit a Complaint:
Lodge complaints with your local data protection authority.
To exercise your rights, contact us at info@edithx.ai.
7. Data Retention
7.1 We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
7.2 Data used for AI training is anonymized and retained only if explicit consent is provided.
8. Data Security
8.1 We implement industry-standard security measures, including:
Encryption of sensitive data during storage and transmission.
Regular security audits and vulnerability assessments.
Restricted access controls to minimize unauthorized access.
8.2 While we strive to protect your data, no system is entirely secure. You acknowledge and accept the inherent risks of data transmission over the internet.
9. International Data Transfers
9.1 Your data may be processed and stored in jurisdictions outside your country of residence. We ensure such transfers comply with applicable data protection laws.
9.2 For users in the European Union (EU), we rely on mechanisms such as Standard Contractual Clauses (SCCs) to ensure data protection.
10. Cookies and Tracking Technologies
10.1 We use cookies to enhance functionality and analyze platform performance. Cookies used include:
Functional Cookies: Necessary for the core functionality of the platform.
Analytics Cookies: For improving user experience and understanding platform usage.
10.2 You can manage cookie preferences through your browser settings. For more details, refer to our Cookies Policy.
11. Children’s Privacy
11.1 Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
11.2 If we discover that we have inadvertently collected Personal Data from a minor, we will delete such data promptly.
12. Changes to This Policy
12.1 We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and changes will take effect immediately upon posting.
12.2 We encourage you to review this Privacy Policy regularly.
13. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
DITHX AI Pte. Ltd. Email: info@edithx.ai